Managers Corner

We have been working hard behind the scenes to ensure ICON is always a safe environment for all our staff and members. During April we have invested in numerous staff training days including First Aid/defibrillator, manual handling, and chemical training. We feel it is extremely important to have the most highly qualified and skilled staff so that you our member’s are provided the safest and most comfortable environment to work-out in! We are proud to say that 90% of our team are qualified first aiders meaning that should anything happen we are always close-by.

Club maintenance:

Here at ICON we like to keep our equipment in tip top shape. Especially with our Keiser M3 bikes we perform regular scheduled preventive maintenance to maintain your sweet ride. This month we preformed a comprehensive inspection of the overall frame and main assembly components of the group cycle bikes so that the overall performances of the bikes are consistent and of a high standard. This was carried out by our supplier and maintenance team.

We also completed a face-lift on our sauna with our maintenance team cleaning and painting all the benches inside as well as checking the mechanical elements in the heater to make sure the temperature is at a perfect heat.

As always, we ask that you respect the code of conduct for classes and the use of the app. We have increased the cancellation period from 30 minutes to 2 hours. This should mean that people on the waiting lists will not be added to the class 30 minutes before it commences and will give them enough time to attend the class or call reception to cancel if the cutoff time has passed.

The rules regarding bookings and classes are in place to ensure that all members can attend the classes of their choice. Current statistics show that class attendance is on average at 70% which means there is plenty of space for everybody but if you forget to cancel a booking others may lose out.  If you have any queries then please contact the team at reception.

If you have any feedback or questions regarding the club or your membership, please do not hesitate to contact me.

Wishing you all a fantastic Easter.  Don’t forget we are open all weekend so we hope to see you!